Shipping Policy

Shipping & Delivery Policy

This Shipping & Delivery Policy is part of our Terms of Use. Please review carefully before purchasing.

Country Standard Shipping Cost Shipping Time
United States (Overseas warehouse available) Free shipping on orders over $50
Otherwise $6.99
7–15 business days
3–7 days from US warehouse
United Kingdom Free shipping on orders over $50
Otherwise $6.99
10–18 business days
Australia Free shipping on orders over $50
Otherwise $6.99
10–18 business days
New Zealand Free shipping on orders over $50
Otherwise $6.99
10–18 business days
Canada Free shipping on orders over $50
Otherwise $6.99
10–18 business days
Southeast Asia Free shipping on orders over $50
Otherwise $5
7–10 business days

Processing & Shipping Time

All orders are processed within 2 business days. Tracking details are emailed once your order ships.

  • Domestic (US): 7–15 business days
  • From US warehouse: 3–7 business days
  • International: 10–18 business days

International Shipping

We deliver to: United States, United Kingdom, Canada, Australia, New Zealand, Japan, South Korea, and Southeast Asia.

International orders may incur taxes or duties, which are the responsibility of the recipient.

Shipping Restrictions

  • Orders processed Monday–Friday, excluding holidays
  • Tracking updates may take up to 24 hours
  • Expedited shipping rates shown at checkout

Delays & Notifications

If delivery is delayed, we’ll notify you with an updated estimate.
For EU & UK consumers: this does not affect statutory rights.

Returns

For return information, please see our Return Policy.

Contact Us

Questions about this policy? Contact us at support@imatchme.com